Privacy Policy – online casino Philippines

1 Overview

This Privacy Policy explains how online casino ("the Platform", "we", "us") collects, processes, stores, and protects personal information from users ("you", "the Player") who access and use the services available at onlinecasino.ml.

This Policy applies exclusively to players located in the Philippines. By registering an account or using the Platform in any way, you consent to the collection and use of your personal data as described in this Policy. If you do not agree, you should not use the Platform.

2 Data We Collect

We collect personal data at different points during your use of the Platform. The categories of data we collect include:

We do not collect sensitive personal data beyond what is required for identity verification. KYC documents (such as a valid Philippine government-issued ID) are collected solely to verify your age and identity as required before processing withdrawals.

3 How We Use Your Data

Your personal data is used only for the purposes listed below. We do not use it for any purpose that is incompatible with what is stated here.

• Account management: To create, maintain, and secure your player account, including login authentication via OTP.
• Identity verification (KYC): To verify your age (21+) and identity before processing withdrawals, as required to protect the integrity of the Platform.
• Payment processing: To facilitate deposits and withdrawals in Philippine Peso through your chosen payment method — online banking, bank transfer, GCash, or Maya.
• Platform security: To detect and prevent fraud, collusion, account takeover, and other prohibited activities.
• Customer support: To respond to your enquiries and resolve account-related issues.
• Legal compliance: To meet obligations under Philippine law, including data retention requirements.
• Platform improvement: Aggregated and anonymised usage data may be used to improve features and user experience. This data does not identify individual players.

4 Sharing of Your Data

Your personal data is not sold, rented, or disclosed to third parties for commercial purposes. We share data only in the following limited circumstances:

• Payment providers: Financial data is shared with the relevant local payment processor (e.g., bank, GCash, or Maya) solely to complete your deposit or withdrawal transaction. Payment providers handle this data under their own privacy policies.
• Identity verification services: KYC document data may be shared with a third-party verification provider to confirm your identity. This provider is contractually bound to use the data only for this purpose.
• Legal obligations: Where required by Philippine law, a court order, or a lawful request from a government authority, we may disclose certain data. We will inform you of any such disclosure where we are legally permitted to do so.
• Platform security: In cases of suspected fraud or illegal activity, relevant data may be shared with law enforcement or security partners.

All third parties with whom we share personal data are required to maintain appropriate data security standards and to use the data only for the specific purpose for which it was shared.

5 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter, as required to fulfil the purposes outlined in this Policy and to comply with applicable Philippine legal and regulatory obligations.

Specific retention periods vary by data type:

• Account and identity data is retained for the life of your account plus the period required by applicable Philippine law following closure.
• Transaction records are retained in accordance with applicable financial record-keeping requirements.
• Technical and usage data may be retained in anonymised or aggregated form indefinitely for platform improvement purposes.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to your identity.

6 Security Measures

The Platform employs multiple layers of security to protect your personal data:

• SSL/TLS encryption: All data transmitted between your device and the Platform is encrypted in transit.
• OTP authentication: Account logins and sensitive actions are protected by one-time password verification sent to your registered mobile number.
• Access controls: Internal access to personal data is restricted on a need-to-know basis. Staff with access are subject to confidentiality obligations.
• Fraud monitoring: Account activity is monitored continuously for signs of unauthorised access or suspicious behaviour.

7 Cookies and Tracking Technologies

The Platform uses cookies and similar technologies to ensure the platform functions correctly and to improve your experience. Cookies are small text files stored on your device when you access the site.

We use the following types of cookies:

• Essential cookies: Required for the platform to function — including session management and security tokens. These cannot be disabled without affecting platform functionality.
• Preference cookies: Store your platform settings such as display preferences.
• Analytics cookies: Collect anonymised data on how the platform is used to help us identify areas for improvement. No individual player is identified through this data.

You can manage cookie preferences through your browser settings. Blocking essential cookies may prevent some parts of the Platform from working correctly.

8 Your Data Rights

As a data subject under the Republic Act 10173 (Data Privacy Act of the Philippines), you have the following rights with respect to your personal data:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to legal retention requirements.
• Right to object: You may object to the processing of your personal data in certain circumstances.
• Right to data portability: You may request your data in a structured, commonly used format where technically feasible.

To exercise any of these rights, contact our support team at support@onlinecasino.ml. We will respond within a reasonable period and in accordance with applicable law.

9 Minors

The Platform is strictly for persons aged 21 years and above. We do not knowingly collect personal data from persons under 21. If we become aware that an account has been registered by or for a person under the minimum age, the account will be immediately closed and any associated data will be deleted in accordance with this Policy.

If you believe a minor has registered an account on this Platform, please contact our support team immediately so we can investigate and take appropriate action.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, the updated Policy will be published on this page with a revised "Last updated" date.

Significant changes may be communicated directly to registered players via their registered contact details. Continued use of the Platform after a Policy update is published constitutes acceptance of the revised Policy. We encourage you to review this page periodically.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way your personal data is handled, please get in touch with our support team:

For questions about your account security specifically — such as suspected unauthorised access or a request to close your account — contact support directly and our team will prioritise your case.